Customer Reviews & Testimonials
Customers who book their vehicles online receive a followup email after their hire has ended asking them to rate their experience and leave any pertinent comments, below are their responses to our teams efforts when they collected and returned their vehicle.
2nd Mar 2024, 16:21
The reception ladies are always very helpful when I go there for works van..And the guys out back are also very helpful and friendly
Intack response: Thanks Robert, I will share your lovely comments with all involved
Review from Google
28th Feb 2024, 10:53
Quick check in, good prices, cars clean and well prepped, as good as the big chains but cheaper and local.
Intack response: Thanks Andrew
Review from Google
27th Feb 2024, 17:36
Hired a car from Intack as I was in-between old & new cars & what fantastic service from start to finish.I dealt with Russell who was in charge of the Flexi hire side of things & what a guy, he really looked after me and I couldn't me more satisfied. Thanks again & I'll be returning if and when I need another hire vehicle.
Intack response: Thanks Damo, what a great review
Review from Google
19th Feb 2024, 09:00
Did not ring back as promised!!
Intack response: Morning Richard, sorry nobody has called you back, could you send me your number to the res inbox below and i'll ensure you're called back this morning.reservations@intack.co.uk
Review from Google
18th Feb 2024, 21:20
Poor they charge you for mileage, which wasn't explained before
Review from Google
15th Feb 2024, 18:35
Great service. Hired a van for a house move and they answered all my questions beforehand making it all easy, were really helpful and friendly. Recommend!
Intack response: Hi Jen, thanks for your feedback, hope we see you again soon.
Review from Google
7th Feb 2024, 09:29
Top quality Quick service and Wendy was great. In and out of the depot in 8minutes. Service was great The van was amazing. Thank you. I will definitely go back here again
Intack response: thanks for a great review
Review from Google
2nd Feb 2024, 12:07
Intack response: Thanks Carl
Review from Google
15th Jan 2024, 21:41
The vehicles are reasonable value for money with flexible booking options but they dont let you reserve specific ones and only give you what is available on the day. If you plan and book early enough they should allow you to pick your vehicle of choice and reserve it.
Intack response: Thanks Khalid, we do try but if the previous customer extends the vehicle or there is an issue with it we are left with little option but to move your booking. Thanks again for your support and feedback
Review from Google
19th Dec 2023, 09:27
Excellent service as always. Thank you
Intack response: Thanks Mark, pleasure as always.
Review from Google