Covid-19 and our collective safety
During these strange times we have introduced new safety measures to protect the health and wellbeing of our colleagues and customers.
In the office we have a strict two metre rule, protective Screens only Two customers are permitted in to the office at any one time and there is hand sanitiser for you to use, we also request that in line with UK Government guidelines that you wear a face covering when entering the office to complete your transaction.
We are requesting that customers send Proof of address and licence check code to our firstname.lastname@example.org inbox prior to collecting your vehicle as well as making your payment using Applepay, Googlepay or a credit or debit card to reduce contact during your visit.
Our vehicle prep team are cleaning and checking all vehicles as well as continuing to disinfect/sanitise high frequency touch points including door cards, door handles, steering wheel, handbrake, gear selector and driving controls, we then wrap the steering wheel, gear stick and handbrake lever in protective film only removing the wrapping when you collect your vehicle so you can be sure that the vehicle interior is clean and safe for you.
Please maintain your social distance when completing your rental paperwork and vehicle walk round / inspection.
If you or anyone in your household has symptoms of Coronavirus, please isolate and do not attend the rental site, if anyone who has been in your hire vehicle has developed symptoms of Coronavirus please inform the site prior to returning your hire vehicle.