Customer Reviews & Testimonials
Customers who book their vehicles online receive a followup email after their hire has ended asking them to rate their experience and leave any pertinent comments, below are their responses to our teams efforts when they collected and returned their vehicle.
21st May 2024, 13:25
Hired a car fiat Tipo which I liked for 4 daysThought my new car would be ready but more fool me.I hired a electric van which has changed my opinion about electric vehicles for the better.Good to deal with in the office, vehicles nice and tidy when received and rung up twice to extend vehicle rental which wasn't a problem.
Intack response: Thanks Andrew, glad you liked the electric van too
Review from Google
21st May 2024, 08:30
I am very happy with Intack car hire. Reliable and great cars. Customer service is excellent and friendly. I have been using them for quite a few years and happy every time. My experience has been positive.This car I enjoyed driving I highly recommend this company for car hire.
Intack response: Thanks Sara, love the picture too
Review from Google
13th May 2024, 11:00
Excellent service with a smile.....
Intack response: Thank you Gulam
Review from Google
7th May 2024, 09:50
Superb service and great van from a very friendly team. Would recommend Intack for all your vehicle needs.
Intack response: Thank you George
Review from Google
3rd May 2024, 13:28
Great staff. Really friendly people.
Intack response: Thank you Adnan
Review from Google
1st May 2024, 17:47
Brilliant service and Brilliant staff at the depot, clean vans and always reliable. Would always ues these for my needs can't fault them in any way. Keep up the good work
Intack response: Thank you Steve
Review from Google
30th Apr 2024, 12:00
Great experience from start to finish. Car was brilliant, nice and clean. All staff were very nice and friendly. Would hire from them again
Intack response: Thank you Bekkileigh glad you enjoyed the car
Review from Google
16th Apr 2024, 19:38
Nice and friendly staff.
Intack response: Thank you Mansoor
Review from Google
15th Apr 2024, 11:50
Van itself was great, quick with booking and picking up and returning. Man who did handover with keys and checks was friendly.Lady who was first point of contact when entering on Reception was rude, looked like she could not be bothered with us at all, just came across very unfriendly, poor customer service skills.Prices online slightly misleading to what it is when you book.The other Lady we met when returning the van keys was very nice, polite she had great customer service.
Intack response: Hi, thanks for your comments and Im sorry you werent completely satisfied with your experience, please would you mind emailing your booking reference to customer_service@intack.co.uk so I can look into this.
Review from Google
5th Apr 2024, 07:48
Can't fault. Booked a minibus to collect. Arrived, bus was ready,everything explained.Reasonable prices so on the whole a good job
Intack response: Thank you Steven
Review from Google