Customer Reviews & Testimonials

Customers who book their vehicles online receive a followup email after their hire has ended asking them to rate their experience and leave any pertinent comments, below are their responses to our teams efforts when they collected and returned their vehicle.

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Rating
5.0
13th Aug 2026, 16:04
Paul Atherton
Quick and easy to rent from these people. No fuss, no bother - just as it should be !The vehicle I rented ( Luton front Transit ) was immaculate and a pleasure to drive - more like a luxury SUV than a working vehicle.
Review from Google
Rating
1.0
7th Aug 2026, 06:48
Daniel
Ok till you need help with anythingMoney grabbing with sour faced receptionists and rude staff
Review from Google
Rating
4.0
14th Jul 2026, 15:48
Muaaz Sheikh
If I could do a 4.5 I would. I use them quite a lot. Good service, cars are immaculate, clean and staff are really nice. Once I had to wait a little in queue and the lady offered me a drink which is quite thoughtful. Out of the 20 plus times I have used them, only once did I have an issue - car withput working aircon and smelt of cigarettes (which I reported to the office). Every other time has been without issue. Would recommend to anyone.
Review from Google
Rating
5.0
9th Jun 2026, 07:32
Lulu C
Hired a VW T-Roc for a holiday trip. Lovely and comfortable and we loved the sliding sun roof (are these coming back then?) Rang to arrange the reservation a week before. Took our documents on the day. Reasonable charge (+ excess for insurance which is refundable on return). Pics taken. Lovely friendly and helpful staff on the desk. Seamless service. Highly recommended. Thank you Intack.
Intack response: Thank you Lulu, youve gotta love a panoramic sunroof!!
Review from Google
Rating
5.0
1st Jun 2026, 11:51
Michael Simpson
Hired a van from them.Perfect in every way no hassle
Intack response: Thanks Michael
Review from Google
Rating
5.0
29th May 2026, 13:25
Latif Kothia
Great service.
Intack response: Great review! Thanks Latif
Review from Google
Rating
5.0
26th May 2026, 19:46
Ali Shehenshah
Best service very friendly staffAnd the the vehicle was so perfect neat and clean fully functional
Intack response: Thanks Ali
Review from Google
Rating
5.0
26th May 2026, 18:35
Ned Dave
I have always had a good experience hiring from Intack. The staff are friendly and helpful, for example making sure I could still collect a car after the office had closed. The prices are reasonable, as well. I would recommend.
Intack response: Thanks Ned! Hope to see you again soon
Review from Google
Rating
5.0
18th May 2026, 10:14
Alex Johnson
Always rent my vans from here.Easy to book with them on the phone and the team are always helpful.The last 2 vans were nearly new and very clean and tidy.Looked good for our business having clean, tidy and reliable vehicles.
Intack response: Thanks Alex, were here any time you need another
Review from Google
Rating
5.0
13th May 2026, 11:23
Khurshid Waghat
Nice staff, huge verierty of vehicles and great value for money. highly recommended!88
Intack response: Thank you Khurshid
Review from Google