Customer Reviews & Testimonials

Customers who book their vehicles online receive a followup email after their hire has ended asking them to rate their experience and leave any pertinent comments, below are their responses to our teams efforts when they collected and returned their vehicle.

Write a review

Rating
5.0
7th Jul 2025, 18:13
Messes With Basses Bass Guitar Sounds
Intack Self Drive in Blackburn provided an excellent one day car hire for me recently - good price, a lovely car, helpful staff and all the information I needed. I will certainly use them again for a week's hire later this year. Recommended.
Intack response: Many thanks for your review, we look forward to seeing you soon
Review from Google
Rating
5.0
5th Jul 2025, 08:30
Darwen Half Marathon
Great service from Intack. Easy to order online and friendly and professional staff available when picking up/returning. Lads on the yard similar.
Intack response: Thanks for your great comments
Review from Google
Rating
5.0
29th Jun 2025, 07:13
Gaz Korab
Great service from Intack Self Drive. All the staff are very friendly and the van I hired was really good to drive, no issues driving to a job in Cardiff and back. Will definitely recommend and use again
Intack response: Thanks Gaz
Review from Google
Rating
5.0
28th Jun 2025, 07:46
L P
Great service as always. Wendy always has a smile on her face and makes sure everything his set. Thanks again :)
Intack response: Thank you
Review from Google
Rating
5.0
27th Jun 2025, 08:45
James Lee
Really good customer service, Russell provided me with a decent car and great service from Jack as well
Intack response: Thanks James
Review from Google
Rating
5.0
23rd Jun 2025, 17:58
Graham Kenyon
Great service. Very easy and efficient process from booking, collection and return. Definitely my go to place for van hire.
Intack response: Dont forget the cars Graham Thanks for your kind words
Review from Google
Rating
4.0
20th Jun 2025, 14:04
Stephen Fishwick
Booking and collecting the van was easy with great customer service, there was a couple of issues with the van, the tail lift shuddered quite bad when lowering and one of the main bars for securing anything was missing
Intack response: Hi Stephen, thank you for your feedback and Im sorry the van had a couple of minor issues, rest assured we have arranged for the repairs to be carried out before the vehicle goes back out.
Review from Google
Rating
4.0
4th Jun 2025, 07:45
Shaun Pullan
Have hired several times. Good service and pricing.
Intack response: Thanks Shaun
Review from Google
Rating
5.0
27th May 2025, 16:40
Benedito Pousadas
Very professional, efficient and budget friendly, will hire from them again for sure
Intack response: Thank you Benedito we look forward to seeing
Review from Google
Rating
5.0
22nd May 2025, 21:46
Tracey Blanc
I rented a van at short notice having had no previous experience of hiring a vehicle. My initial phone call was dealt with in a very helpful, informative and flexible manner and the booking process was efficient and easy. On collecting the device everyone was really helpful from the receptionist to the friendly chap who showed me around the van. The van itself was clean, and I enjoyed driving it - a Ford CUSTOM I believe On returning, the same professional and helpful customer service continued, so from start to finish the whole experience was excellent. I would definitely recommend.
Intack response: Thank you Tracey, very kind of you
Review from Google