Customer Reviews & Testimonials
Customers who book their vehicles online receive a followup email after their hire has ended asking them to rate their experience and leave any pertinent comments, below are their responses to our teams efforts when they collected and returned their vehicle.
22nd May 2025, 21:46
I rented a van at short notice having had no previous experience of hiring a vehicle. My initial phone call was dealt with in a very helpful, informative and flexible manner and the booking process was efficient and easy. On collecting the device everyone was really helpful from the receptionist to the friendly chap who showed me around the van. The van itself was clean, and I enjoyed driving it - a Ford CUSTOM I believe On returning, the same professional and helpful customer service continued, so from start to finish the whole experience was excellent. I would definitely recommend.
Intack response: Thank you Tracey, very kind of you
Review from Google
18th May 2025, 17:54
Intack response: Hi Omar, What was the issue which prompted you to offer a 3 review? I cant see a booking in your name, was the vehicle booked under a company name? reservations@intack.co.uk with your issue and well look in to it.
Review from Google
2nd May 2025, 05:34
Complete and utter reckless driving on the south west m5 by reg pk72kxa, over speeding, no signals, swerving in and out of lanes.
Intack response: Hi K, Thank you for your comments, we will speak to the customer that is driving the vehicle as our vehicles are hired and driven by customers not staff.
Review from Google
12th Apr 2025, 08:55
Hired a car for a week, then another week, car was great, the hire team were extremely helpful and great to deal with. I would recommend them to anyone looking to hire a vehicle.
Intack response: Thanks Jonathan
Review from Google
15th Mar 2025, 10:13
Intack response: Thank you Sayed
Review from Google
3rd Mar 2025, 09:30
Very happy with your service it was a last do come and your staff were very helpful very happy with the van everything explained very professional Thankyou again
Intack response: Thank you William, glad we could help
Review from Google
28th Feb 2025, 22:12
Very clean, well-running van. Pricing as stated. Excellent service.
Intack response: Thank you Florian
Review from Google
6th Feb 2025, 09:26
Very helpful friendly staff, I hired a fiat 500 for a week the car was perfect.And it was good value for money, I did have some problems reserving a car in the website which didnt seem to finish the reservation process so I ended up having to call them instead but apart from that small blip i had no problems, I would recommend them
Intack response: Thanks Gail and sorry you had some difficulty with the website but glad you got sorted in the end
Review from Google
3rd Feb 2025, 12:48
Great service very professional staff good to deal with 10/10 !!!
Intack response: Thanks for your review Graham, much appreciated
Review from Google
26th Jan 2025, 21:50
A very reliable place to hire cars . I needed a car asap last minuite and the process was so simple and quick .. i couldnt recommend them more.
Intack response: Thank you Zaheda glad we could be of help!
Review from Google