Customer Reviews & Testimonials
Customers who book their vehicles online receive a followup email after their hire has ended asking them to rate their experience and leave any pertinent comments, below are their responses to our teams efforts when they collected and returned their vehicle.
28th Jun 2025, 07:46
Great service as always. Wendy always has a smile on her face and makes sure everything his set. Thanks again :)
Intack response: Thank you
Review from Google
27th Jun 2025, 08:45
Really good customer service, Russell provided me with a decent car and great service from Jack as well
Intack response: Thanks James
Review from Google
23rd Jun 2025, 17:58
Great service. Very easy and efficient process from booking, collection and return. Definitely my go to place for van hire.
Intack response: Dont forget the cars Graham Thanks for your kind words
Review from Google
20th Jun 2025, 14:04
Booking and collecting the van was easy with great customer service, there was a couple of issues with the van, the tail lift shuddered quite bad when lowering and one of the main bars for securing anything was missing
Intack response: Hi Stephen, thank you for your feedback and Im sorry the van had a couple of minor issues, rest assured we have arranged for the repairs to be carried out before the vehicle goes back out.
Review from Google
4th Jun 2025, 07:45
Have hired several times. Good service and pricing.
Intack response: Thanks Shaun
Review from Google
27th May 2025, 16:40
Very professional, efficient and budget friendly, will hire from them again for sure
Intack response: Thank you Benedito we look forward to seeing
Review from Google
22nd May 2025, 21:46
I rented a van at short notice having had no previous experience of hiring a vehicle. My initial phone call was dealt with in a very helpful, informative and flexible manner and the booking process was efficient and easy. On collecting the device everyone was really helpful from the receptionist to the friendly chap who showed me around the van. The van itself was clean, and I enjoyed driving it - a Ford CUSTOM I believe On returning, the same professional and helpful customer service continued, so from start to finish the whole experience was excellent. I would definitely recommend.
Intack response: Thank you Tracey, very kind of you
Review from Google
18th May 2025, 17:54
Intack response: Hi Omar, What was the issue which prompted you to offer a 3 review? I cant see a booking in your name, was the vehicle booked under a company name? reservations@intack.co.uk with your issue and well look in to it.
Review from Google
2nd May 2025, 05:34
Complete and utter reckless driving on the south west m5 by reg pk72kxa, over speeding, no signals, swerving in and out of lanes.
Intack response: Hi K, Thank you for your comments, we will speak to the customer that is driving the vehicle as our vehicles are hired and driven by customers not staff.
Review from Google
12th Apr 2025, 08:55
Hired a car for a week, then another week, car was great, the hire team were extremely helpful and great to deal with. I would recommend them to anyone looking to hire a vehicle.
Intack response: Thanks Jonathan
Review from Google