Customer Reviews & Testimonials

Excellent service from start to finish. Their vehicles are brand new, very clean, well looked after, and exactly as described. The booking process was straigh­tforward, prices were very reasonable, and the staff were professional, friendly, and extremely helpful throughout.­Collection and return were both quick and hassle-free, which made the whole experience stress free. I would definitely recommend this company to anyone looking for reliable car hire and will certainly keep using them in the future.Thank you once again for the outstanding service.

Needed a van last minute, Intack was able to supply one within 24 hours, with great customer service, I had to also extend the length of the hire which I was able to do easily over the phone. Highly recommended.

Hired van for house move. Be try friendly and informative receptionist. Speedy process on arrival and was away within 10 mins. Drop off was very easy. Would highly recommend

Excellent staff . Well kept vehicles.

Staff friendly and helpful, lovely clean van, good price and as I hired an electric transit no fuel to to pay for!

Great local company to deal with. No hidden charges, no scammy sales tactics unlike larger chains. Would highly recommended

I have to say that I have received excellent service from everyone at Intack. Everyone was so helpful and friendly. I was also very impressed with the Van I was given. It made my long journey comfortable and easy. Thank you to all the staff at Intack!

Hired a van with my sister on Sunday 5th April 2026. The tan was great to drive and was just what we needed and the two men who handed over the van were friendly and helpful although we were relieved that they noticed the Adi-Blue needed filling. If they hadnt noticed the man said we would have broken down.The Receptionist was not very friendly or helpful at all. She did not smile and her tone was cold and almost as if she couldnt be bothered to serve us. The prices are very confusing and this is not transparent and obvious on the website. I thought Id paid for the van online at 84.90 but this had to be refunded as my sister had to pay on her card 250 deposit which she is still waiting to be refunded. I am still waiting for the 84.90 to go into my account which the Receptionist said she had refunded but then was asked for 104 because she said do I want the damage waiver fee which I agreed to but she gave no real explanation of what money covered what and the difference between what is advertised on the website and then what it is in reality. Then we were told that you have to top up the fuel to a full tank which it started with.All this is not mage apparent when booking on line and it was disappointing that the Reception didnt appear to care to inform her. Front of house staff are the face of the business and are instrumental in delivering a service where your custom is valued and be eager to help and explain the processes and procedures to you as well as what the payments are for.I definitely think all the deposit and extra charges should be displayed more clearly on your website as it is misleading with the pricing. In this day and age there are not many people who can afford 250 up front. Mixed emotions about the service.