Customer Reviews & Testimonials

Customers who book their vehicles online receive a followup email after their hire has ended asking them to rate their experience and leave any pertinent comments, below are their responses to our teams efforts when they collected and returned their vehicle.

Write a review

Rating
1.0
18th Feb 2024, 21:20
Pops Main
Poor they charge you for mileage, which wasn't explained before
Review from Google
Rating
5.0
15th Feb 2024, 18:35
Jen Duxbury
Great service. Hired a van for a house move and they answered all my questions beforehand making it all easy, were really helpful and friendly. Recommend!
Intack response: Hi Jen, thanks for your feedback, hope we see you again soon.
Review from Google
Rating
5.0
7th Feb 2024, 09:29
Chop Chop
Top quality Quick service and Wendy was great. In and out of the depot in 8minutes. Service was great The van was amazing. Thank you. I will definitely go back here again
Intack response: thanks for a great review
Review from Google
Rating
5.0
2nd Feb 2024, 12:07
Carl Moore
Intack response: Thanks Carl
Review from Google
Rating
3.0
15th Jan 2024, 21:41
Khalid Master
The vehicles are reasonable value for money with flexible booking options but they dont let you reserve specific ones and only give you what is available on the day. If you plan and book early enough they should allow you to pick your vehicle of choice and reserve it.
Intack response: Thanks Khalid, we do try but if the previous customer extends the vehicle or there is an issue with it we are left with little option but to move your booking. Thanks again for your support and feedback
Review from Google
Rating
5.0
19th Dec 2023, 09:27
Mark Lomas
Excellent service as always. Thank you
Intack response: Thanks Mark, pleasure as always.
Review from Google
Rating
4.0
18th Dec 2023, 08:43
Paul Friedrich
Its easy to hire a vehicle; however, its a shame they couldnt offer a good deal on a weeks extension, especially when youre already paying quite high prices.­Otherwise, it would be a 5-star review.
Intack response: Thanks Paul
Review from Google
Rating
5.0
11th Dec 2023, 22:06
Paul Workman
Intack response: Thank you Paul
Review from Google
Rating
5.0
11th Dec 2023, 12:48
Susan Leach
We had used "Enterprise" company before "intack" was recommended by a friend who had used their service. We won't be using "Enterprise" again. The customer service fron 'intack' was excellent and the car we hired was superb for our needs!
Intack response: Thank you Susan, glad we be of service, see you again soon
Review from Google
Rating
5.0
10th Dec 2023, 12:32
Matthew Wright
Intack are a fantastic rental company I've had a few rentals from intack as I my car is broken and it's far to expensive to get it fixed cause I need a car for my job and to get to hospital appointments and doctors appointments the staff are really friendly and the garage staff are really friendly thanks intack I'll definitely keep using your services
Intack response: Thank you Matthew
Review from Google