Customer Reviews & Testimonials

Customers who book their vehicles online receive a followup email after their hire has ended asking them to rate their experience and leave any pertinent comments, below are their responses to our teams efforts when they collected and returned their vehicle.

Write a review

Rating
5.0
24th Sep 2025, 10:08
Paul Stone
Excellent customer service great prices and lovely vehicles.
Intack response: Thanks Paul
Review from Google
Rating
5.0
23rd Sep 2025, 17:27
David Shepherd
Very professional pleasant reception staff explained in easily understandable manner the terms of rental. Vehicle was presented and walk through with staff who outlined existing issues and operational features.On return was pleased that they had a 4 hour returns discount which was good news even though the overall 24 hour charge was very reasonable for the size of vehicle. Thankyou Intack.
Intack response: Thank you David, we appreciate your custom
Review from Google
Rating
5.0
15th Sep 2025, 18:56
Spencer
Was having a nightmare morning and the lady that sorted out the vehicle was amazing. Very professional and service second to none. Highly recommend.
Intack response: Cheers Spencer, hopefully your day got better
Review from Google
Rating
5.0
12th Sep 2025, 12:20
Ruth Shorrock
Have used this company for years , always extremely helpful and friendly. A pleasure to do business with .
Intack response: We look forward to seeing you again soon Ruth
Review from Google
Rating
5.0
9th Sep 2025, 08:46
Farrukh Quraishi
The whole process from selecting a suitable van, booking it with insurance, collecting and returning it was simple, efficient and personal.The team at Intack Self Drive are just brilliant. They made sure that every detail was explained and handled the whole process with speed, efficiency and with a smile.On the way to return the van, I was attempting to refuel it and one of the team members happened to be at the petrol station. I was trying to figure out how to open the fuel flap when he walked over, helped me out and then when I was at the depot returning the van, he processed the van immediately and I was on my way in a few minutes.I'll definitely be going back to Intack next time I need a vehicle.
Intack response: Thank you Farrukh, where else would you get that service! Vehicle rental and fuel station valet all in one
Review from Google
Rating
5.0
8th Sep 2025, 14:44
Zah Hussain
Amazing staff, very friendly, lovely vehicle. Brand new Luton tail-lift... good prices and would highly recommendThe staff are very accommodating
Intack response: Thanks Zah, see you again soon
Review from Google
Rating
5.0
8th Sep 2025, 09:42
Phil Warriner
Absolutely amazing. Initial request at very short notice but they sorted me out easily and quickly. I had to extend and one quick phone call sorted everything out. Great car, in perfect condition and very clean. The ladies on reception could teach their pleasantly and abilities to many other customer facing people, as they where so good and efficient. Lastly but not least the young guy that brought my car up was also friendly and very helpful.
Intack response: Thank you Phil, a great review which well pass on to all involved.
Review from Google
Rating
5.0
2nd Sep 2025, 11:20
Yousuf Adia
We recently hired a 17-seater minibus from Intack Self Drive and couldnt be happier with the experience. The vehicle was brand new, clean, and very comfortable perfect for our needs. The booking process was smooth, the staff were professional and friendly, and everything was handled efficiently from start to finish. Excellent service all round highly recommended!
Intack response: Thanks Yousuf, glad you enjoyed the new Minibus
Review from Google
Rating
5.0
2nd Sep 2025, 08:37
Allan Burtonwood
Easy to deal with does exactly what it says on the tin !!
Intack response: Thank you Allan
Review from Google
Rating
5.0
27th Aug 2025, 15:17
Paul Beck Bury
Ive hired few times here van helping daughter move..cars and just recently..­brilliant professional service staff are really nice helpful and brilliant..cars are new and always cleanall in all brilliant place hire car or van plenty choice..I would highly recommend renting from Intack thank again for your brilliant service
Intack response: Thanks Paul, we live on forward to seeing you again soon
Review from Google