Customer Reviews & Testimonials

Customers who book their vehicles online receive a followup email after their hire has ended asking them to rate their experience and leave any pertinent comments, below are their responses to our teams efforts when they collected and returned their vehicle.

Write a review

Rating
5.0
11th Dec 2025, 10:36
Dave Saunders
Great customer service, always helpful and easy to use.
Intack response: Thank you Dave
Review from Google
Rating
5.0
17th Nov 2025, 21:00
Nadeem Syed
Good van and cheap rates
Intack response: Thanks Nadeem
Review from Google
Rating
5.0
10th Nov 2025, 13:00
Zohe. Lod
Lovely lady I spoken to over the phone she was very clear of prices and what I needed to bring as never hired before. spoke to a man to inspect the van and view inside and he was clear on instructions of what was needed to do to drive it. the van was spotless really easy to drive. All in all everything took about ten minutes. Will recommend and hire again thank you x
Intack response: Thank you Zohe, will be sure to pass on your kind words.
Review from Google
Rating
5.0
10th Nov 2025, 11:35
Gary Roberts
I have used this company several times now and everytime has been the most straightforward experience. The vans are always ready and clean, everything is always explained clearly and thoroughly. The team are very customer focused also from the reception to the yard guys. Would highly recommend for anyone in the area
Intack response: Thanks Gary appreciate your positive feedback
Review from Google
Rating
5.0
8th Nov 2025, 06:40
Georgina O'keefe
Intack helped me out when I needed a car ASAP after mine broke down. Ive never hired a car before now and was nervous about the process after some of the horror stories you hear. I neednt have worried though because everyone I met was so kind and helpful. The process was straightforward and easy. Thank you all for your help during a stressful time!
Intack response: Thank you for your business and kind words Georgina, we look forward to seeing you again hopefully in less stressful situation
Review from Google
Rating
5.0
7th Nov 2025, 19:52
Isobel Shaw
Hired a pickup was for two day had to add another day which was sorted with no problem the staff was very friendly and helpful will be using them in future when I find need a vehicle.
Intack response: Thanks Isobel, hope to see you again soon
Review from Google
Rating
5.0
6th Nov 2025, 09:20
Steve Hall
After having some very negative experiences at national car hire companies this week, l am pleased to say this was truly EXCELLENT. Three smiling ladies on the desk. All very friendly and helpful. Very professional check out and return. Total customer satisfaction. Does not get better than that, does it?
Intack response: Thank you Steve, Ill pass on your kind words to our front desk team too
Review from Google
Rating
5.0
30th Oct 2025, 14:35
Naseraldeen Abdulaziz
Review from Google
Rating
5.0
30th Oct 2025, 11:09
Peter Lisney
The staff were very helpful and friendly and the vehicle was excellent what a drive really enjoyed and recommend intact self drive for the future
Intack response: Thanks Peter, glad you enjoyed the vehicle and your overall experience.
Review from Google
Rating
5.0
26th Oct 2025, 18:19
Stephen Errey
Great service from start to finish excellent vehicle to drive
Intack response: Cheers Stephen
Review from Google