Customer Reviews & Testimonials

Customers who book their vehicles online receive a followup email after their hire has ended asking them to rate their experience and leave any pertinent comments, below are their responses to our teams efforts when they collected and returned their vehicle.

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Rating
5.0
25th Oct 2022, 13:56
Antony Barnes
Took a hire for 3 days. While the car did have some pre-existing damage, this was told to me and noted when I booked and I was very confident and reassured with the service.The vehicle itself was a very good spec with lots of extras, (heated seats etc.). They make it clear at booking that your vehicle could come from a possible selection, so it's pot luck, but I got a good one. I'm sure all the other cars in their fleet would be of a similar standard though.The cost of hire was one of the cheapest around, even compared with the likes of Enterprise, Intack were cheaper on a like-for-like example.Would 100% use them again.
Intack response: Thanks Antony, we look forward to seeing you again soon
Review from Google
Rating
5.0
10th Oct 2022, 20:13
Will Hughes
Intack has always been awesome when we rock up at short notice for a van or when we prebook for a small car. We have hired about half a dozen vehicles from them over the past few years and there was only one vehicle that wasnt perfect, but its to be expected from a hire car that appeared to be towards the end of its life. The vehicles have always been reliable and clean and the staff are always friendly and accommodating. I would highly recommend them!
Intack response: Thanks Will, look forward to seeing you again soon
Review from Google
Rating
5.0
22nd Sep 2022, 17:12
Andy Whalley
Very good very good vehicles vehicles are very clean and would definitely use them again. I do always try to use independent companys and this one is outstanding. Well done Ken Kay and team.
Intack response: Thanks Andy
Review from Google
Rating
4.0
20th Sep 2022, 11:38
Safwaan Patel
Alot vehicle on offer to hire.Great service and staff.Must recommend
Intack response: Thank you
Review from Google
Rating
1.0
19th Sep 2022, 13:17
Mark Dugdale
Intack has held a freeze on funds on my debit card for four weeks even though I didn't hire a vehicle with them...only made a booking enquiry! Despite me following up countless times they keep delaying releasing the funds, causing major stress and inconvenience. Bank can't do anything with 'pending' holds; has to be released by them as the merchant. Strongly recommend you avoid this company. Very upsetting.
Review from Google
Rating
4.0
12th Sep 2022, 22:30
David Hargreaves
Very professional
Intack response: Thank you David
Review from Google
Rating
1.0
9th Sep 2022, 11:50
Rafael Castro
Bad attitude, receptionist assumed i was just wasting their time.
Review from Google
Rating
5.0
8th Sep 2022, 19:45
Craig Anderton
Collected a van
Intack response: Thank you Craig
Review from Google
Rating
1.0
22nd Aug 2022, 10:55
Zakariyya Mulla
Got charged 95.00 for tiny scratch small as 10p.Never using again. Very dissatisfied.
Review from Google
Rating
5.0
17th Aug 2022, 19:46
Saeed Master
Intack response: Thank you Saeed
Review from Google