Customer Reviews & Testimonials

Customers who book their vehicles online receive a followup email after their hire has ended asking them to rate their experience and leave any pertinent comments, below are their responses to our teams efforts when they collected and returned their vehicle.

Write a review

Rating
5.0
20th Feb 2023, 20:50
Cécile Cazes
Great welcome ! Great people! Great service ! I had rented a car from them to go to the Lake District and I will do it again this year because it was perfect ! I recommend them 100% !
Intack response: Thank you very much Ccile, glad you enjoyed your trip
Review from Google
Rating
1.0
15th Feb 2023, 10:50
Nima Farshkar
Intack response: Hi, please can you elaborate on your complaint? We have no customer record for yourself.
Review from Google
Rating
5.0
11th Jan 2023, 16:28
Paula Edwards
Intack response: Thank you Paula
Review from Google
Rating
5.0
6th Jan 2023, 07:59
Jim Snape
Always friendly, simple to hire and does the job
Intack response: Thanks Jim, appreciate your feedback.
Review from Google
Rating
5.0
3rd Jan 2023, 16:07
Christopher Brown
Hired a car over Christmas when coming back to see the family from overseas. Staff were really helpful and the pickup / drop off was very quick. This place is quite close to Blackburn train station and is easily walkable (ideally not with suitcases as we had to because of flight cancellations). I was put on to this by a colleague who also uses when he is back in the UK. I saved hundreds of dollars by using these guys instead of the usual airport based companies. Will deffo use again.
Intack response: Many thanks Christopher, glad you enjoyed the car and the service you received, next time bay all means give us a call well pick you up from the train station with your luggage
Review from Google
Rating
5.0
20th Dec 2022, 18:13
Baboo Bob
I have been using this company for a few years now (used enterprise before) good reliable and good range across the board the staff are all excellent from the office to the guys handling the cars they recognise a regular customer and they always deliverNever been let down by this great local company
Intack response: Thanks for your lovely review
Review from Google
Rating
5.0
15th Dec 2022, 20:58
B.k Entertainment Agency
Great set of vehicles to choose from all ways clean great staff
Intack response: Thanks very much
Review from Google
Rating
5.0
14th Dec 2022, 23:05
Qamar
Always a great service here!
Intack response: Thank you Qamar
Review from Google
Rating
5.0
12th Dec 2022, 21:52
Craig Baron
Been dealing with Intack Self Drive for 25+ years both commercially and for private use, would recommend them to anyone.
Intack response: Thank you Craig
Review from Google
Rating
5.0
12th Dec 2022, 15:44
Paul Smith
Couldn't recommend Intack highly enough. I scratched the door a bit and all the big hire companies would've gouged me. But Intack charged 20 which I thought was very fair.
Intack response: Thanks Paul, were not here have people over, we like to see returning customers and great reviews
Review from Google