Customer Reviews & Testimonials

Customers who book their vehicles online receive a followup email after their hire has ended asking them to rate their experience and leave any pertinent comments, below are their responses to our teams efforts when they collected and returned their vehicle.

Write a review

Rating
5.0
7th Aug 2016, 04:50
Adam Patel
Hassle free transaction. Quick pick-up and drop-off along with good price for car for long weekend.
Review from Google
Rating
1.0
31st May 2016, 19:20
Jazzy
Review from Google
Rating
1.0
31st May 2016, 19:20
Jazzy
Review from Google
Rating
1.0
18th Apr 2016, 23:27
Magic2ouch Magic2ouch
Very unhappy - we have hired van's and car's for 2 years and have always been satisfied. Up until recently we hired a LWB van that had many dent's and scuff's - after a trip down to nottingham we returned the van the following day only to be told one of the dent's was our responsibility. Which was nigh on impossible as I would have noticed if i had hit something on the motorway or someone had hit me!Because it was my word against their's my 100 deposit was not returned. Really upset that 2 and half years worth of loyalty and custom counted for nothing.Moral of the story is no matter how nice the person seem's its better to point out every little scratch and take pictures and video's - a bit pedantic but better than getting your fingers burnt on return.
Review from Google
Rating
5.0
9th Apr 2016, 21:02
Beth Riley
Pristine and comfortable vehicles, friendly staff, 10/10 would recommend!
Review from Google
Rating
5.0
19th Oct 2015, 14:14
Sean Reddaway
I am hard to please but Intack SD did it. Excellent customer service, well maintained vehicles and no hoops to jump through! Very happy customer.
Intack response: Thank you very much for your review, it's great to be told when you're doing a good job.
Review from Google
16th Sep 2015, 10:38
Peter Woods
Owner
Woods & Company
Blackburn
My business hired it's 1st vehicle from Intack Self Drive back in 1985 and has continued to hire their vehicles ever since on a regular basis - various sizes of van, trucks & the occasional car. The staff are always helpful and accommodating and more importantly the vehicles are always well prepped and reliable. Hire rates are competitive and as long as they continue to offer the same quality service I shall continue to hire from them.
Direct Review
14th Sep 2015, 18:29
Blackburn
Great service - totally reliable spotless vehicles.
Direct Review
12th Jun 2015, 12:42
m whittaker
self employed
mw transport
great harwood
Intack is always my first choice when I need a van. The yard staff and office staff are always happy to help and their vans are up to the job aswell . thank you to all at Intack
Direct Review
15th May 2015, 10:34
Amanda Leeson
personal
Blackburn
From booking through to picking up and returning the car my experience with the Intack team was smooth, friendly and professional. I was given a good demo of the Fiat 500 when I picked it up and they even arranged to collect it from my home on my return. Great value for money and friendly service. I will definitely use them again and have no hesitation in recommending them to others. Thank you Lee and team
Direct Review