Customer Reviews & Testimonials
Customers who book their vehicles online receive a followup email after their hire has ended asking them to rate their experience and leave any pertinent comments, below are their responses to our teams efforts when they collected and returned their vehicle.
16th Apr 2024, 19:38
Nice and friendly staff.
Review from Google
15th Apr 2024, 11:50
Van itself was great, quick with booking and picking up and returning. Man who did handover with keys and checks was friendly.Lady who was first point of contact when entering on Reception was rude, looked like she could not be bothered with us at all, just came across very unfriendly, poor customer service skills.Prices online slightly misleading to what it is when you book.The other Lady we met when returning the van keys was very nice, polite she had great customer service.
Intack response: Hi, thanks for your comments and Im sorry you werent completely satisfied with your experience, please would you mind emailing your booking reference to customer_service@intack.co.uk so I can look into this.
Review from Google
5th Apr 2024, 07:48
Can't fault. Booked a minibus to collect. Arrived, bus was ready,everything explained.Reasonable prices so on the whole a good job
Intack response: Thank you Steven
Review from Google
24th Mar 2024, 10:06
Intack response: Thanks Paul
Review from Google
5th Mar 2024, 12:08
I always use Intack hire Blackburn when I fly back to England Service is second to none. My only wish would be if they have a customer loyalty card/account as I always have to extend my length of time hiring the car. This time it was 8 weeks A bit of a discount would have been appreciated. Other than that totally satisfied Definitely recommend this company Carole Hancock
Intack response: Thanks Carole, Ill pass on your comments and well make sure you get some discount in your next hire
Review from Google
4th Mar 2024, 23:04
Recently hired a new koda Karoq from Intack, nice car and spotlessly clean. Great service from the reservation team, helpful and efficient and a reasonable price, would definitely recommend.
Intack response: Thank you Howard
Review from Google
2nd Mar 2024, 16:21
The reception ladies are always very helpful when I go there for works van..And the guys out back are also very helpful and friendly
Intack response: Thanks Robert, I will share your lovely comments with all involved
Review from Google
28th Feb 2024, 10:53
Quick check in, good prices, cars clean and well prepped, as good as the big chains but cheaper and local.
Intack response: Thanks Andrew
Review from Google
27th Feb 2024, 17:36
Hired a car from Intack as I was in-between old & new cars & what fantastic service from start to finish.I dealt with Russell who was in charge of the Flexi hire side of things & what a guy, he really looked after me and I couldn't me more satisfied. Thanks again & I'll be returning if and when I need another hire vehicle.
Intack response: Thanks Damo, what a great review
Review from Google
19th Feb 2024, 09:00
Did not ring back as promised!!
Intack response: Morning Richard, sorry nobody has called you back, could you send me your number to the res inbox below and i'll ensure you're called back this morning.reservations@intack.co.uk
Review from Google