Customer Reviews & Testimonials
Customers who book their vehicles online receive a followup email after their hire has ended asking them to rate their experience and leave any pertinent comments, below are their responses to our teams efforts when they collected and returned their vehicle.
27th Aug 2023, 16:06
Ive used Intack Hire well, since they were at Intack with Mike Pilkington running the show. Very accommodating, helpful and friendly. Nothing too much trouble. Great cars. Super prices. Ace service. Gets a 10 from me.
Intack response: Thank you David, you must remember the old yellow vans!! Have you seen the pictures of our Lutons with our 50yrs timeline on it?https://www.instagram.com/p/Cu9hWE4tim7/?igshid=MzRlODBiNWFlZA==
Review from Google
26th Aug 2023, 20:54
Had a VW Transporter on long term hire now (over 6 years) and the service has never dropped below amazing!The van gets serviced and swopped out every 12 months (with exception of covid and issues with new vehicles) and everytime nothing is a problem.Hats off to you all, 11/10 every time.Highly recommended,Chris.
Intack response: Thank you Chris
Review from Google
24th Aug 2023, 10:15
Excellent service fab staff vehicle fantastic highly recommend
Intack response: Thank you Susan
Review from Google
9th Aug 2023, 11:25
Couldn't fault any part of the process! Had to hire a car for a long weekend trip in Scotland, my own electric car couldn't get there without a 2nd charge, and couldn't get back without 2 further charges, so a hire car it was! From walking through the door on Thursday afternoon to be greeted with a cheery "Hello, how can I help you,?" To returning the car early on Tuesday morning to get all the returns checks done before the office opened, couldn't fault anything , if I needed a hire car, would definitely use them again.
Intack response: Thank you Alan, glad we could help
Review from Google
9th Aug 2023, 08:06
Great service and friendly staff thankyou
Intack response: Thank you Deborah
Review from Google
8th Aug 2023, 11:55
I have a vw transporter on long term lease brand new. If I could give more than 5 stars I would. Customer services is incredible. I did have my own van which kept breaking down and as a carpet cleaner it's important I have a van that gets me from job to job. Ring intack when I got to point of running out of options as vans are so expensive to buy second hand and all have problems. I ring intack. 4 days later I have a brand new van and they let me sign it up for my business. Thank you to you all at intack self drive for getting me back on road. Will definitely recommend to family and friends
Intack response: Super glad youre youre happy and back on the road Sean
Review from Google
17th Jul 2023, 17:52
Excellent customer service from start to finish, definately reccomend INTACK Hire , will use again.
Intack response: Thank you Gordon
Review from Google
17th Jul 2023, 17:42
Great experience hiring from Intack, very friendly and professional. I would highly recommend
Intack response: Thanks Asante
Review from Google
12th Jul 2023, 22:49
Good quick service with very helpful knowledgeable staff.
Intack response: Thank you Jennifer
Review from Google
11th Jul 2023, 09:24
Great little local set up. Friendly staff and excellent service.
Intack response: Thanks Shaheen
Review from Google