Customer Reviews & Testimonials

Customers who book their vehicles online receive a followup email after their hire has ended asking them to rate their experience and leave any pertinent comments, below are their responses to our teams efforts when they collected and returned their vehicle.

Write a review

Rating
5.0
4th May 2021, 19:09
Mark Rushton
Used before, great service and great value, with quality reliable vehicles and service
Intack response: Thanks very much Mark
Review from Google
Rating
3.0
3rd May 2021, 14:19
Ik Ky
Fantastic service, prices and vehicles. Let down however by the fact it took 2 weeks to refund my deposit when I was told it would only take 3 days
Review from Google
Rating
5.0
22nd Apr 2021, 08:46
Lee Sharples
Decided to use Intack Self Hire over the better know high street brand that I've used in the past and I wasn't disappointed. Easy booking system, great price, friendly customer service and the vehicle I received was perfect in every way for my journey.Will have no hesitation using them again soon.
Intack response: Thanks Lee, look forward to seeing you again soo
Review from Google
Rating
5.0
3rd Apr 2021, 17:09
Chris Carter
Review from Google
Rating
5.0
2nd Apr 2021, 10:15
Ariff Khan
Smashing place. Had an emergency arise and everyone was closed or full other than intack. Called them on a Sunday at half 12 for a same day car and they was able to offer me one. Sign up and pick up was smooth, quick and painless:) dropping the car off was quick also. Didn't try fobbing you off with "new" scratches or dents like some places. Definitely recommend this place for any car or van needs.
Intack response: Thanks Ariff
Review from Google
Rating
5.0
31st Mar 2021, 13:55
Ann-marie Banks
Intack response: Thanks Ann-Marie
Review from Google
Rating
4.0
28th Mar 2021, 09:14
Kevin Jones
Hired a Luton box van with tail lift recently. Vehicle was clean and Hanover was quick. The VW version didnt have any parking sensors either from or rear which was disappointing especially if you don't take out the insurance waiver, you pay the first 1000 of a claim. This brings me to the issue that stops me giving 5 stars. Website gives you the lowest possible price if you rented for a month. If you want to hire for say, three days the price rises considerably. Dont forget to add the insurance waiver which in my case was 40 ish. If price is an issue ring them to get a correct price and dont rely on the internet.
Intack response: Thank you Kevin appreciate your candid review as we take all feedback seriously, you are correct the price you would have seen on the website would be the daily price if you had taken the vehicle for 1 week not 1 day however if you click through to the book now page and input your collection/drop off details the correct price for your hire period would be displayed.Thank you again for your positive feedback, we hope to see you again soon.
Review from Google
Rating
5.0
27th Mar 2021, 15:53
Aquaheat- Phil Coulson
Intack response: Thank you Phil
Review from Google
Rating
5.0
27th Mar 2021, 14:23
Ann-marie Banks
Intack response: Thanks Ann-Marie
Review from Google
Rating
5.0
26th Mar 2021, 17:20
David Scott
Needed a large vehicle capable of carrying over 4m inlength. Thought of a flat back but the branch advised on a long wheel base van. Worked fine and was easy to drive. Staff very helpful even when I struggled to find the USB connection. Great people, excellent vehicles and reasonably priced.
Intack response: Thank you David
Review from Google