Customer Reviews & Testimonials
Customers who book their vehicles online receive a followup email after their hire has ended asking them to rate their experience and leave any pertinent comments, below are their responses to our teams efforts when they collected and returned their vehicle.
22nd Sep 2022, 17:12
Very good very good vehicles vehicles are very clean and would definitely use them again. I do always try to use independent companys and this one is outstanding. Well done Ken Kay and team.
Intack response: Thanks Andy
Review from Google
20th Sep 2022, 11:38
Alot vehicle on offer to hire.Great service and staff.Must recommend
Intack response: Thank you
Review from Google
19th Sep 2022, 13:17
Intack has held a freeze on funds on my debit card for four weeks even though I didn't hire a vehicle with them...only made a booking enquiry! Despite me following up countless times they keep delaying releasing the funds, causing major stress and inconvenience. Bank can't do anything with 'pending' holds; has to be released by them as the merchant. Strongly recommend you avoid this company. Very upsetting.
Review from Google
12th Sep 2022, 22:30
Very professional
Intack response: Thank you David
Review from Google
9th Sep 2022, 11:50
Bad attitude, receptionist assumed i was just wasting their time.
Review from Google
8th Sep 2022, 19:45
Collected a van
Intack response: Thank you Craig
Review from Google
22nd Aug 2022, 10:55
Got charged 95.00 for tiny scratch small as 10p.Never using again. Very dissatisfied.
Review from Google
17th Aug 2022, 19:46
Intack response: Thank you Saeed
Review from Google
3rd Aug 2022, 08:17
Great place for car hire, very easy transaction for hiring and they rented us a fantastic car to drive down to Cornwall in, very comfortable and economical. I would gladly hire again and highly recommend to all. The prices for hiring are extremely reasonable.
Intack response: Thanks very much Simon, glad you enjoyed the car and the service
Review from Google
25th Jul 2022, 10:33
I always hire from Intack Self Drive when I am back in the UK, because they are always helpful, efficient & good value. This time was no different, I had only had the car for 2 hrs when someone hit me on a car park. Luckily she was very honest & did'nt drive off. I kept the car, staff & management were very calm, Intack handled everything I didnt have to do anything. Absolutely super service.
Intack response: Thank you Michelle, youll be happy to know the car goes in next week for the repair See you again soon.
Review from Google